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Accessible Customer Service

Best Way Stone is committed to excellence in serving all of our customers and to providing access to our products in a way that respects the dignity and independence of people with disabilities. Best Way Stone strives to give customers with disabilities the opportunity to access our products in the same place and in a similar manner as other customers.

Best Way Stone has a company policy which addresses the accessibility requirements of Regulation 429/07 Accessibility Standards for Customer Service under the Accessibility for Ontarians with Disabilities Act (the “AODA”).

Download our AODA Customer Service Policy

Download the Accessibility Compliance Report 2023

Download the Statement of Organizational Commitment

BWS – IASR AODA Action Plan

 

Feedback

 Best Way Stone welcomes feedback as it encourages continuous service improvements. If you would like to provide comments or if you have questions about accessibility, please see our AODA Customer Feedback form.

Download our AODA Customer Feedback Form

 

Feedback can be submitted to:

Email:  accessibility@bestwaystone.com

In person

Via Telephone: 416-747-0988

Mail:
8821 Weston Road
Woodbridge, ON
L4L 0K9